Learning Reviews- Module 4

Module 4- Billing

What I learned: I learned about Fasthosts Billing processes and procedures and how to follow them correctly

What I didn’t enjoy: I didn't enjoy the roleplay scenarios as they're not my preferred method of learning and felt repetitive as we had to swap between agent and customer roles in the same scenario.

What I felt I was good at:  I felt I was good at putting my knowledge into practice during the roleplay elements

What I felt I struggled with: There was nothing I particularly found difficult